Free shipping over €69
15% discount on first order
14 days easy returns

Terms & Conditions

 

1. General Information

This website is operated by Gentle Bastard.

By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions.

We reserve the right to update or modify these terms at any time without prior notice.


 

2. Products

All products are made to order through a print-on-demand service.

We strive to display product images and colors as accurately as possible.

However, slight variations may occur due to screen settings and production processes.

3. Pricing

All prices are listed in Euro (€) unless otherwise specified.

We reserve the right to change prices at any time without notice.

4. Orders

Once an order is placed, you will receive a confirmation email.

Orders cannot be modified or canceled once production has started.

We reserve the right to refuse or cancel any order if necessary.

5. Payments

We accept secure payments via:

  • Credit & Debit Cards

  • PayPal (including Pay in 3)

  • Klarna (Pay in 30 days or installments)

All transactions are securely processed through third-party providers.

6. Shipping

Shipping costs and delivery times are clearly displayed at checkout.

We are not responsible for delays caused by carriers, customs, or external factors beyond our control.

7. Returns & Refunds

Returns can be requested within 14 days from delivery.

Return requests must be submitted through the My Account → Orders section.

Refunds are issued after inspection of the returned item.

For full details, please refer to our Returns Policy.

8. Damaged or Incorrect Items

If you receive a defective or incorrect item, please submit a request within 7 days and include photos.

We will provide a replacement or refund at no additional cost.

9. Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Intellectual Property

All content on this website, including images, text, and designs, is the property of Gentle Bastard and may not be used without permission.

11. Governing Law

These Terms & Conditions are governed by the laws of the country in which the business operates.

12. Contact

For any questions regarding these Terms, please contact us at: hi@gentlebastard.it